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Terms of Service

Please read these terms before booking a laundry pickup.

1. Services

Fresh Laundry provides laundry, ironing, and per-item wet cleaning services with pickup and delivery in selected areas of Bali.

2. Weighing & invoices

Laundry is weighed at our outlet. The confirmed weight and digital invoice are sent via WhatsApp. A minimum charge of 3 kg applies per transaction.

3. Special care

Please inform us of delicate fabrics, stains, or items that may bleed color. Stain removal is not guaranteed, as results depend on the stain and fabric type.

4. Claims

Items are counted and recorded throughout the process. Claims for damaged or missing items must be reported within 24 hours of delivery and will be handled fairly.

5. Payment

We accept cash on delivery, bank transfer, e-wallet, and QRIS.

This is a template. Replace it with terms reviewed for your business.